Last Updated: June 2026

At Nool Boutique, we strive to provide high-quality ethnic wear, sarees, salwar sets, kurtis, and fashion accessories. Customer satisfaction is important to us. Please read our Refund and Returns Policy carefully before making a purchase.

1. Return Eligibility

We accept return requests under the following conditions:

  • The item received is damaged, defective, or incorrect.
  • The return request is initiated within 7 days of delivery.
  • The product is unused, unworn, unwashed, and in its original condition.
  • Original tags, labels, packaging, and invoices are intact.

Products that do not meet these conditions may not be eligible for return or exchange.

2. Non-Returnable Items

The following items cannot be returned or exchanged:

  • Products purchased during sale or clearance offers.
  • Customized or altered products.
  • Gift cards or promotional items.
  • Products damaged due to misuse, improper handling, or washing.

3. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product:

  1. Contact us within 48 hours of delivery.
  2. Share clear photographs of:
    • The product received
    • Packaging
    • Invoice or order details
  3. Our team will review the request and provide further instructions.

Approved cases may be eligible for replacement, exchange, or refund.

4. Exchange Policy

We offer exchanges subject to product availability.

  • Exchange requests must be submitted within 7 days of delivery.
  • Customers may be responsible for return shipping charges unless the product received was damaged or incorrect.
  • If the requested replacement item is unavailable, a refund or store credit may be offered.

5. Refund Policy

Refunds are processed only after the returned product has been received and inspected.

Approved refunds will be credited through the original payment method within 7–10 business days.

Refund timelines may vary depending on your bank, payment provider, or credit card company.

6. Cancellation Policy

Order Cancellation Before Shipment

Orders can be cancelled before dispatch for a full refund.

Order Cancellation After Shipment

Orders that have already been shipped cannot be cancelled. Customers may request a return after delivery if eligible under our return policy.

7. Return Shipping

Customers are responsible for return shipping costs unless:

  • The wrong product was delivered.
  • The product arrived damaged or defective.

We recommend using a trackable shipping service for all returns.

8. Refund Processing Time

Once your return is approved:

  • Product inspection: 2–3 business days
  • Refund processing: 7–10 business days
  • Total refund timeline: Up to 14 business days

9. Contact Us

For returns, exchanges, cancellations, or refund-related inquiries, please contact:

Nool Boutique
Website: www.noolboutique.com
Email: info@noolboutique.com
Mobile: +91-77088 11649, 95972 78070

10. Policy Updates

Nool Boutique reserves the right to modify this Refund and Returns Policy at any time without prior notice. Updated versions will be published on this page.

By placing an order on our website, you acknowledge and agree to the terms of this Refund and Returns Policy.